No attention to Supervision?
“Two employees were on the roof for some time with no precautions in place to prevent falling through fragile roof material or off the open edge of the roof. This accident would not have happened if these two employees had been appropriately supervised by management.
“Falls from height, particularly from roofs is the highest cause of fatal accidents.”
When a company has poor supervision, there is not enough responsibility for taking action for the prevention of problems, mistakes, accidents, and injuries. Poor supervision removes a very important part of the employee support process, eliminating the opportunity for reference, learning, and safety.
Supervisors and managers are tasked to make sure that things are done correctly and at the right time. However, managing people has gradually evolved, and most experienced supervisors must learn to adapt to the change. Some “old” supervisory techniques may no longer work. In this seminar, you will be taught the best practices in management, and how to supervise a team in the most effective manner.
By attending this training course, participants will know how to:
Identify the inner personal development dynamics needed to be a real leader
Understand the significance of inter-personal relationship skills
Self-coach Personal empowerment and team Motivation
Know how to apply and practice supervisory skills
Develop a proactive leadership life style
Create an on-going action plan for success
Who is this course designed for?
This training course is designed for all potential and present personnel, that desire improving and enhancing their best quality competitive edge supervisory skills, through these dynamic leadership changing initiatives.
This training course therefore, is suitable to a wide range of professionals, but will greatly benefit:
Upcoming managers / leaders
Current leaders who want to expand their leadership skills
Top leaders to sharpen them with the latest leadership research dynamics
Supervisors often report feeling “stuck in the middle”. This sandwich effect has a huge impact on productivity and morale. This course will help your supervisors find new and exciting challenges in their roles. Participants critique supervisory case studies and hypothetical issues from your industry.
organizations which nominate their employees to participate in this Advanced Supervisory Management Skills Training Course can benefit in the following ways:
Benefit from a supervisory workforce equipped with new skills and knowledge to help the organisation to achieve its goals and objectives through effective leadership and management of teams
Motivate your supervisors and increase their confidence to progress to the next level
Enable your supervisors to avoid the common pitfalls at the more senior level through a greater understanding of corporate culture and organisational politics
Equip your supervisors to make a significant contribution to steering the organisation in the desired direction and navigate their teams through complex obstacles
Teach them how to form a clear and strategic succession plan
Develop the skill of thinking and behaving like leaders
Individuals who participate in this Advanced Supervisory Management Skills Training Course can gain from it in the following ways:
Understand your own and others’ preferred team roles
Learn how to motivate your teams
Enhance existing skills and gain new ones
Build relationships with other supervisors and learn from their practical experiences
Gain new insights into your team’s preferences to increase motivation and productivity
Be able to persuade decisions in the organisation by learning ethical influencing skills
Outline of the Advanced Supervisory Skills Course:
Positive and Negative Workplace Behaviors
Supervisors need to be constantly vigilant of positive and negative behaviors in the workplace.
Review an A-Z of positive and negative workplace behaviors
Environmental impact of different workplace behaviors
Removing perceived injustices and moving on
Role Integration Techniques
Understanding how your role fits with the organisational objectives
Feeling comfortable aligning tasks with strategic objectives
Feeling comfortable in the company of direct reports, managers and peers
Courageous Conversations and Performance Management
Understanding the importance of courageous conversations
Tallying the impact of rewards and recognition
Calibrating the micromanagement and empowerment performance scales
When organisations undergo change, it is often a stop/start affair. This session helps participants communicate the need for change and break down change barriers and silos.
Critique a proven change management model
Conduct an assessment of how change is communicated
Understand the impact of change agents and change saboteurs
Problem Solving, Decision making and Time Management
Assessing risks and analyzing problems
Problem-solving models and techniques
Problem Solving Tools for Escalated Issues
The appreciative inquiry problem solving model
Creating the environment that attracts great ideas
Rewarding ideas and thinking thoughts through
What is communication?
Three major levels of communication
The significance of non-verbal communication
Factors that affect your communication
Effective ways to communicate
Brain communication impact
Barriers to communication
Delivering clear, concise messages
Effective Presentations and Decision Making
How to make an effective presentation?
9 principles of effective communication
Positive visual imaging
How to be a good decision-maker
Improving your ability to make decisions
Planning a team meeting
Running a team meeting
Choosing the right words
Communicating in writing
Emotional Intelligence & Team Building
EQ was not a stated need. But the statistically significant data picked up an EQ gap in team development. This module will help participants interact better with each other.
Working with different personalities
Working in culturally diverse environments with different ethnicity
Team building strategies
Getting productivity through people
Power & Influence
What is personal empowerment?
Sources of personal power
Developing your mind and attitude
Practicing appreciation and character influence
Mind – think – power
Know the impact of teleological thinking
The replacement principle
Building your power
Using your power
Building trust and believability: walking your talk
10 essential qualities of a top supervisor
Planning for your future – developing yourself
How to stay motivated?
The Nuts and Bolts
Note: This program can be conducted as in-house training at your organization
A variety of methodologies will be used during the course that includes:
(30%) Based on Case Studies
(30%) Role Play
Pre-test and Post-test
Variety of Learning Methods
Case Studies and Self Questionaires
See also different:
Advanced Supervisory Skills Certificate
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