Records Management

information is a central resource for modern organizations, and managing business records is both a key activity and an important overhead expense. Records Management, also called Records and Information Management or Recorded Information Management (RIM), is defined as “both a discipline and management function concerned with the systematic application of management techniques to and control of the information created or received in the normal information of an organization’s business.”

The global records management market is currently valued between $23-25 billion (USD). In the U.S., records management services account for the largest revenue share at 76 percent. Due to strict regulations that are driving demand for digitization and electronic record services, it is expected that by 2018, revenue shares will grow at the CAGR of 3-4 percent in the U.S. and 5 percent in the UK.

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