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CCTV system operators are the link between the system technology and its effective use. An operator’s performance will largely determine the level of service provided by the system. The operators of public area CCTV systems are fast becoming integral players in town centre management, for crime prevention, incident scene management and in investigation teams.
Appropriate selection and recruitment practices teamed with targeted training, are needed to ensure that operators are proficient at their job: maximizing system effectiveness and limiting its misuse.
Targeted training will not only improve the quality of service provided, but will also increase staff satisfaction and may help to reduce absenteeism and staff turnover.
- If your work involves pro-actively monitor the activities of members of public in public areas or on private property,
- using cameras to focus on the activities of particular people either by controlling or directing cameras at an individual’s activities,
- planing to work in an environment where use of recorded CCTV images to identify individuals or to investigate their activities is the main occupation,
Then you ought to have the right skills to competently work in such environments and carry out the required tasks.
The CCTV Operator & Control Room Management covers among many other areas the following: