WHAT CCTV IS
CCTV stands for Closed Circuit Television. It refers to a technology that makes it possible for overt (visible) or covert (hidden) video system to be visible/ available in real time to a limited number of viewers. In this case, CCTV signal is not broadcast.
CCTV system was initially developed as a means of security for banks and casinos; but with time, it has become pervasive to an extend of being used in private properties, public spaces including stadiums, churches, mosques, public transport, airports, etc. Their use in these areas has been triggered by a number of factors, among the top reasons being the rising insecurity in a number of places that did not present danger.
Terrorism has topped the list in the reasons why CCTV has increasingly been deployed in most public and private places. Other reasons are break-ins, stock pilfering (in case of supermarkets, food places, petrol / gas stations, etc.), people committing misdemeanors, etc.
CCTV INSTALLATION PROJECT METHODOLOGY BY KENVISION TECHNIKS
Kenvision Techniks Ltd undertakes CCTV installation projects in its own unique approach.
STEPS TO BE FOLLOWED TO GET US INSTALL CCTV IN YOUR PROPERTY
- A potential customer conducts us by way of visit to our offices, phone call, email or through a proxy
- A Kenvision technical staff (preferably a specifier) visits the customer premises to assess the need. On this visit the specifier carries a specification sheet that he/she uses to quantify the aspects of the installation (job). Here is a sample of the Specification Sheet
- A Kenvision technical staff (preferably a specifier) visits the customer premises to assess the need. On this visit the specifier carries a specification sheet that he/she uses to quantify the aspects of the installation (job). He examines among other things:
- The vulnerability / risk assessment
- Environmental conditions (temperatures, humidity/moisture, dust, visibility (light levels), etc.
- The estimate of the number of cameras to be installed
- Control room location – if any
- Size of the property – area it covers
- The specifier may get some of the information from existing property map/ design. He uses all the information he gets to compile a report which he presents to the project manager. This is the person who comes up with the estimated cost of the installation.
- The estimates ( material and labour + maintenance) are passed to the customer for consideration as to whether to carry on or not.
Download a CCTV survey sheet from the following link: http://kenvisiontechniks.com/cmdownloads/cctv-survey-form/
- The customer approves the costs involved (if he does, may be after some negotiation).
- It is a requirement that the customer pays upfront 60% of the total cost before any work is carried out.
- Kenvision Techniks prepares an agreement to be the binding document between itself and the customer. The document addresses responsibilities of both parties (see sample copy of the agreement from the downloads page) or simply click on the following link: SECURITY SYSTEM INSTALLATION CONTRACT
- Kenvision goes to the customer’s property and carries out the works according the agreement signed between the customer and Kenvision Techniks Ltd
- The clients examines the works carried out and certifies it complete as agreed in the specification sheet.
- Kenvision Installation teams clears the premises of any debris and wrappings emanating from the works that might have been introduced at the property.
- Customer signs the document signifying the project completion
- Kenvision Techniks presents to the customer the following documents within one week of project completion
- Final payment bill
- Equipment warranties (where applicable)
- Works guarantee for 1 year
- A thank you note is sent to the customer
CCTV INSTALLATION: OUR STATEMENT OF COMMITMENT
1.0 Policy Statement
CCTV can be effective in reducing or preventing crime if it is part of a broader crime prevention and community safety strategy, as such, it should not be implemented as the only means of addressing crime in public places.
Our CCTV projects are intended to reduce cases of theft and misconduct in the organisation premises. Like any other project, our CCTV projects will involve a degree of cost to the client, in terms of the cost of the installation, maintenance as well the impact it will have on personal privacy within the precincts of the organisation/ business premises.
Kenvision Techniks will ensure that this CCTV installation will always be done with respect for people’s privacy and their right to conduct or engage in lawful activities. Care will be taken to ensure that the scheme is not used to prevent access to the area covered by CCTV of those who have no criminal intent, but whose presence might offend against some ‘norm’ of behavior or dress.
Caution shall be taken:
- The recording and retention of images shall be undertaken fairly and lawfully;
- The purpose for which the information is being obtained shall be made known;
- The information shall not be used for any other purpose than that proclaimed;
- All users, staff and other persons in the precincts of property or areas under surveillance shall be made aware that they may be subject to CCTV surveillance;
- The CCTV surveillance shall only be used to identify crimes occurring within the CCTV area;
- The CCTV surveillance shall never be used to monitor or track individuals who have not obviously been involved in a crime;
- The CCTV surveillance shall not be used for general intelligence gathering; and
- Kenvision Techniks Ltd who is this case are the implementer of the scheme shall be made known and accountable for its operation.
2.0 Guiding Principles
The following guiding principles would have to be agreed on by the stakeholders of the project before the commencement of the project by the Kenvision Techniks Ltd.
1. The ownership of scheme and its accompanying responsibilities
2. Organization-wide Consultation
3. Setting Clear Objectives
4. Integrated Approaches to Crime Prevention
5. Involvement of the college security systems in the CCTV Scheme
6. Managing and Operating Schemes
9. Monitoring and Auditing
2.1 The Challenge
Kenvision Company will carry out a detailed survey of the area under surveillance and armed with experience in the field of public / social control techniques is proposing to install/ deploy CCTV and/ or alarm surveillance system that will make it possible to have a real time total visibility of the Areas under surveillance.
The following is the detailed proposal of the system functionality, associated costs and the strategic approach to addressing the associated issues.
We use proactive (passive as well as active) technologies to enable the management ensure security for the stock, the users and the staff. This will be done through
1. Installation /deployment of video cameras that would monitor activity in all the areas listed 24/7, by building a reliable network that could support the streaming video traffic,
We intend to provide a reliable solution that would address the following issues:
- Provide high-capacity video surveillance traffic
- Ensure reliability and performance and also remain cost effective
- Adapt to future bandwidth requirements
- Deploy quickly with minimal maintenance
2.1.1 Performance Justification
When deployed, the cameras will record 24 hours a day and send the information to a remote storage to be later analyzed for evidence of criminal activity (ies) or other antisocial behaviors
2.2 Environmental Assessment
Kenvision Techniks has already carried out initial environment assessment which will guide us in making the right decisions regarding where to locate the cameras. In all, we have assessed:-
- Lighting levels including shadowing, minimum lux levels, type and height including varying lighting levels in open areas as opposed to under awnings etc, obstructions to fields of view
- Recommended height of equipment above ground to deter potential vandalism
- Clear field of view from camera height, taking into account building structures
- Direction of sun, including sunrise and sunset “blooming” effect on the cameras
- Proximity of private areas and the view of the cameras
- Possibility of the accompanying lighting intruding upon the surrounding areas and impinging upon the public’s enjoyment of that area.
2.3 System Design
This is normally carried out to determine the extent of the CCTV system; select the appropriate equipment and to prepare a system design proposal. The system design shall also be informed by the client’s and/or user’s requirements as to the purpose of the camera images.
When designing the system, installers shall conduct a risk assessment to determine the risk level and shall also design the system paying attention to the function of the observation or surveillance as described by the client and/or user. The function of the observation or surveillance shall include:
- Crowd control
- Unauthorized entry
- Recognizing intruders
- Identifying individuals captured by the system
The system design shall reflect the client’s and/or user’s instructions or requests regarding the system requirements including, where required, alert function(s), display, recording and exporting/archiving.
An operational requirements form shall be completed for each camera in a CCTV System installation. Where cameras have identical operational requirements they may be grouped together on one form, providing the camera reference and location are included for each camera.
2.4 System Design Proposal
A System Design Proposal shall be prepared for submission to the client. The System Design
Proposal may be subject to alteration at other stages in the implementation of the system. Any such changes shall be agreed between the licensed contractor and the client and/or user. In these cases the documentation shall be amended accordingly.
2.5 Installation Planning
Prior to commencing the installation of the components of the CCTV system, the following issues shall be considered.
2.5.1 Manufacturer’s recommendations
We undertake to install all system components in accordance with the manufacturer’s recommendations. If installation of a component in accordance with the manufacturer’s recommendations is not possible, advice shall be sought from the manufacturer or supplier.
2.5.2 Environmental considerations
System components shall be suitable for the environmental conditions in which they are to operate.
Examples of environmental considerations include potential impact of daily and seasonal variations in light and climatic conditions.
2.6 CCTV Installation Competence
The installation shall be carried out by our installers who have the necessary training and experience.
Our Installers are always equipped with the appropriate tools and test equipment necessary to install the CCTV system correctly. Where measuring equipment is used, the equipment has standard necessary to provide the required precision and accuracy to install and test the system.
Prior to commencing work all relevant health and safety requirements shall be considered. These will vary with the nature of the premises and may involve special installation equipment when working in hazardous areas.
Electrical installation methods shall comply with current national and site regulations and the electrical installation shall be carried out by technicians who are qualified to the appropriate level.
2.7 Testing and Commissioning
An inspection of the system shall be carried out and documented on completion of the installation of the CCTV system to confirm that the CCTV system has been installed in accordance with the System Design Proposal. Any deviations shall be recorded for inclusion in the As Fitted Document.
2.7.2 Functional testing
The CCTV system shall be tested and compared with the requirements included in the System
Design Proposal as amended by the As Fitted Document.
2.8 As Fitted Document
A document shall be prepared, based upon the System Design Proposal, amended to reflect any changes to the CCTV design found to be necessary during the installation process.
The As Fitted Document shall be an accurate record of the installed CCTV system including any information relating to the equipment installed and its location. A signed and dated copy of the As Fitted Document shall be given to the client after satisfactory completion of inspection and testing.
Regular preventative maintenance or servicing should be carried out to ensure that the CCTV system performs to the same level as pertained at the time of commissioning and hand-over of the system It is the clients responsibility to arrange for the CCTV system to be properly maintained (inspected and serviced) and repaired as scheduled or necessary. Kenvision Techniks Ltd shall provide to client a documented arrangement to be made for the repair and maintenance of the CCTV system.
The arrangements shall specify the schedule of maintenance agreed including:
- The frequency of maintenance required,
- Whether the maintenance is undertaken remotely or on-site, and
- The requirements of such maintenance
2.9.1 Proposed Camera Locations
Our proposals shall always be accompanied with diagrammatic representation of the locations of the cameras. This document shall have been developed from the initial survey that will have provided our installers with the idea of the camera locations.
2.9.2 Camera Types
We use Fixed cameras as well as varifocal cameras. Customers shall be made aware of the two types of the camera and their effect on the overall quality of the footage captured. Other distinct feature that distinguish different cameras shall also be made aware to the client as such information will have an impact on the cost of the cameras and by extension the cost of the whole project.
2.9.3 Types of DVR
Kenvision Techniques deploys all types of DVR depending on the needs of the customers. Just like in the case of the cameras, information about the available types shall be made apparent to the client.
Kenvision leaves this function to be the domain of the client. We offer training to the clients on issues of monitoring at the end of our installation projects. If it is to be exclusively provided, then the client will have to pay for the service.
The cost of the project includes all costs incurred on environmental and technical assessment, installation of CCTV cameras, cabling, monitoring system, continuous video recording, UPS, initial training of staff on the system operation, configuration costs, cost of the cameras and one month free maintenance of the system.
Project to kick off immediately after agreement has been made with the client.
- Alarm Systems- Intruder and burglar
- Access Control
- Fire Alarm systems
- Electronic Article Surveillance
- Mobile property tracking
CCTV Installation Outcomes and evidence requirements
Outcome 1: Identify client’s CCTV systems requirements.
1.1. The client’s objectives and budget are identified.
1.2. A schematic block drawing is prepared to graphically represent the scope and location of the proposed CCTV systems.
1.3. The block drawing is used to confirm with the client that all CCTV security objectives have been identified.
1.4. Specification is reviewed and specific programming requirements are identified and documented.
Outcome 2: Select components for CCTV systems.
2.1. System components are selected to meet all installation requirements, and are mutually compatible.
Range: network equipment, digital recorder or network video recorders, displays/ viewing systems, analogue or digital matrix switcher, power supplies, racks, consoles.
2.2. Interconnection methods are specified to integrate system components.
2.3. Power supply capacity and cabling is confirmed to support load as specified.
Outcome 3: Select CCTV devices.
Range: may include – analogue cameras, digital cameras, lenses, housings, power supplies, cabling.
3.1 Devices are selected to meet all installation requirements with regard to the operating environment.
3.2 Device positions are selected to maximize system effectiveness and reliability.
Outcome 4: Prepare detailed CCTV system design plans.
4.1 The locations of all system components are identified in the plans.
4.2 Unique references to all components and cabling are included in the plans.
4.3 The wiring schedule is included in the plans providing all details for requisition and installation of cable support systems and cables.
4.4 A parts list is included in the plans for requisition and installation of control components and devices.
4.5 Detailed system programming documentation is developed.
4.6 The plans meet client’s objectives and budget.
Outcome 5: Install, commission and hand over CCTV systems as designed.
5.1 Cabling systems are installed in accordance with design plans.
5.2 Selected components and devices are installed in accordance with design plans.
5.3 System is powered-up and tested for initial operation.
5.4 System is programmed to client’s operational requirements and system specifications.
5.5 System is commissioned and handed over to client.
5.6 Equipment operation, warranty, and service options are communicated to the customer in accordance with the equipment documentation.
5.7 Handover documentation is completed in the agreed format, and in accordance with customer and enterprise requirements.
Outcome 6: Prepare a test and maintenance schedule for CCTV system installations.
6.1 Functional tests to confirm system are specified in the schedule.
6.2 Frequency and details of subsequent maintenance testing are listed in the schedule.
6.3 A list of essential spare parts is specified in the schedule.
6.4 System updates are provided for in the schedule.
6.5 The frequency of future design reviews is specified in the schedule to confirm the continuing suitability of the system to the client.